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Shipping & Returns

SHIPPING  INFORMATION
Local Standard Delivery
  • 7-10 working days after receiving your order

  • Free Shipping For Purchased Over HKD $350 ( After Discount )

  • All items will be posted by SF Express / Registered Delivery Mail

  • Postage is calculated automatically based on the weight, you will see the actual number upon your check out

 

International Delivery
  • International Delivery included China, Macau, Taiwan

  • 7-10 working days after receiving your order

  • Free Shipping For Purchased Over HKD $1000 ( After Discount )

  • All items will be posted by SF Express / Registered Delivery Mail

  • Postage is calculated automatically based on the weight, you will see the actual number upon your check out

International Delivery
  • International Delivery included the Rest of the World.

  • All parcel will be posted by DHL / SF Express / Registered Delivery Mail

  • Postage is calculated according to the price of actual delivery. Please feel free contact us at onlinehk@tbb-baby.com for any request.

RETURN POLICY
Exchange or Return
  • Let us know that you wish to exchange or return an item within 7 days from receiving your original order

  • Send back the item to us

Please note
  • Return policy is not applicable for special offer / promotion

  • All return items should be in new/original condition

  • All sale items are non-returnable and all item are non-refundable

  • The returns shipping cost is the responsibility of the customer

Incorrect item, missing item or faulty item
  • Please contact us if any merchandise you received is defective, incorrect or missing

  • We will do our very best to resolve your case in a timely manner

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